Delivery Policy
Effective Date: 23-07-2024
1. Introduction
Thank you for choosing RaithuEbazaar. We are committed to delivering your products in a timely and efficient manner. This Delivery Policy explains our processes and guidelines regarding the shipment and delivery of your orders.
2. Order Processing
2.1 Order Confirmation:
- Once your order is placed, you will receive an order confirmation email with details of your purchase.
2.2 Order Processing Time:
- All orders are processed within 1-2 business days.
- Orders are not processed or shipped on weekends or holidays.
2.3 Order Tracking:
- You will receive a notification email with a tracking number once your order has been shipped. You can use this tracking number to monitor the status of your delivery.
3. Shipping and Delivery
3.1 Shipping Methods:
- We offer various shipping options to meet your needs. The available shipping methods and their costs will be displayed at checkout.
3.2 Delivery Timeframes:
- Delivery times vary depending on the shipping method selected and the delivery location.
- Estimated delivery times will be provided at checkout and in your order confirmation email.
3.3 Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of the package and the delivery location.
- Any applicable shipping charges will be displayed at checkout.
4. Delivery Locations
4.1 Domestic Delivery:
- We deliver to most locations within India.
4.2 International Delivery:
- At this time, we do not offer international shipping.
5. Delivery Issues
5.1 Incorrect Address:
- Customers are responsible for providing accurate and complete delivery addresses. RaithuEbazaar is not responsible for orders delivered to incorrect addresses provided by the customer.
5.2 Delivery Delays:
- While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances (e.g., weather conditions, carrier delays). RaithuEbazaar is not responsible for delivery delays beyond our control.
5.3 Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact our customer service team at info@raithuebazaar.com to initiate a claim with the carrier.
6. Contact Us
If you have any questions or concerns about our Delivery Policy, please contact us at:
- Email: info@raithuebazaar.com
- Phone: 9493492288