Frequently Asked Questions (FAQs)

1. What is RaithuEbazaar?

RaithuEbazaar is an online platform that connects farmers directly with customers, allowing customers to purchase fresh products directly from farmers.

2. How do I place an order?

You can place an order by browsing our products, adding them to your cart, and proceeding to checkout where you can enter your payment and delivery details.

3. What payment methods do you accept?

We accept various payment methods including credit/debit cards, net banking, and RaithuEbazaar Wallet.

4. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number that you can use to monitor the status of your delivery.

5. What is your return policy?

We accept returns within [insert time frame, e.g., 7 days] of delivery, provided the items are unused and in their original packaging. Please contact customer service to initiate a return.

6. How can I contact customer service?

You can contact our customer service team via email at [insert email address] or by phone at [insert phone number].

7. Can I change my delivery address after placing an order?

You can change your delivery address within [insert time frame, e.g., 24 hours] of placing the order, provided the order has not been dispatched. Please contact customer service for assistance.

8. Are there any delivery charges?

Delivery charges vary based on your location and the size of your order. Any applicable delivery charges will be displayed at checkout.

9. How do I add funds to my RaithuEbazaar Wallet?

You can add funds to your RaithuEbazaar Wallet through the 'Wallet' section on your account page using various payment methods provided.

10. How do I register as a farmer on RaithuEbazaar?

To register as a farmer, visit our 'Farmer Registration' page and fill out the required information. Our team will review your application and get back to you with the next steps.